Crêpe - S'mores

Baklava Bakery Shipping & Return Policy

Shipping Policy:

1. Processing Time: Orders are typically processed within 1-2 business days. Processing times may vary during peak seasons or promotional periods.
2. Shipping Methods: We offer various shipping options. Delivery times and costs depend on the shipping method selected at checkout. Please choose the option that best suits your needs.
3. Shipping Costs: Shipping fees are calculated based on the weight of your order and delivery location. Costs will be displayed at checkout.
4. Delivery Issues: If your order is damaged or lost during transit, please contact us within 48 hours of receipt at info@baklavabakery.us. We will assist you in resolving the issue promptly.

Return Policy:

1. Return Window: Due to the perishable nature of our products, we do not accept returns for items once they have been delivered. All sales are final.
2. Store Credit: If you are not satisfied with your order, please contact us within 48 hours of receipt. We will issue store credit for the value of the returned items, minus a 25% restocking fee.
3. Restocking Fee: A 25% restocking fee will apply to all returned items. This fee covers the cost of restocking and processing the return.

To ensure your pastries remain fresh and delicious, please follow these care instructions:

1. Storage:

• Room Temperature: If you plan to enjoy your pastries within a week, store them in an airtight container at room temperature.
• Refrigeration: For pastries that you won’t consume within a week, refrigeration is a good option. Place them in an airtight container or tightly wrap them in plastic wrap before refrigerating.
• Freezing: If you’d like to keep your pastries for an extended period, freezing is a great option.

2. Reheating:

• Oven Method: To restore some of the pastries' original texture, preheat your oven to 350°F (175°C). Place the pastries on a baking sheet and heat for 5-10 minutes. This method is especially good for pastries with flaky or crisp textures.

3. Handling:

• Gentle Handling: Pastries can be delicate, so handle them with care to avoid breaking or crushing them. Use a spatula or flat utensil when transferring them.
• Avoid Direct Sunlight: Store your pastries away from direct sunlight and heat sources to preserve their flavor and texture.

5. Enjoying Your Pastries:

• Pairing Suggestions: Middle Eastern pastries are often enjoyed with a cup of tea or turkish coffee. They can also be paired with fresh fruits or ice cream for a delightful treat.